2025 has already taken off with remarkable momentum! From a surge in project work to an influx of new customer inquiries, it’s clear that organisations are prioritising improvements in their cyber security strategies. This shift is being driven by senior management teams, supply chain partners, customers, and even insurance providers demanding higher security standards.

Growing Demand for Apache Guacamole Solutions

Last year brought a significant rise in global enquiries for consultancy and implementation of Apache Guacamole remote access solutions. It has been thrilling to collaborate with such a diverse array of organisations from around the world! These inquiries not only showcase the growing demand for robust remote access solutions but also highlight the trust businesses place in our expertise. Keep an eye out—we’ll soon be sharing case studies to provide a deeper look into these exciting projects!

Celebrating 2024 Helpdesk Achievements

Taking a moment to reflect, we’re proud to celebrate the exceptional service levels our team delivered in 2024. Here’s a snapshot of the numbers that highlight our commitment to customer support:

• Total Helpdesk Calls: 10K
• Projects Implemented: 448
• Service Excellence: 98.94% of calls resolved within SLA
• Customer Feedback: 91% rated our service as excellent

A massive thank you to our dedicated Blueloop team for their hard work and unwavering commitment to delivering top-notch support to our customers!

A Milestone Worth Celebrating: 25 Years of Blueloop

This year, we are thrilled to celebrate a significant milestone—25 years of Blueloop! It’s incredible to think about the journey we’ve taken over the past quarter-century. None of this would have been possible without the support and trust of our amazing customers. Your partnership has been the foundation of our success, and we deeply appreciate your loyalty and collaboration over the years.

Looking Ahead to 2025

As we move forward, we’re excited to continue working with our existing customers and exploring opportunities with new ones. Whether it’s enhancing cyber security, implementing cutting-edge solutions like Apache Guacamole, or delivering exceptional helpdesk support, we are ready to tackle the challenges and opportunities that 2025 has in store.
Here’s to another successful year of innovation, growth, and collaboration. Thank you for being part of our journey!

Warm regards,
The Blueloop Team