ManageEngine offers simple, easy to use IT Management products at a price every business can afford. It is thoughfully built with SMBs in mind and can scale for large businesses. Blueloop has partnered with ManageEngine in the UK to provide the user community with sales, consultancy and support on a number of these management solutions and in particular:

 

ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and HelpDesk Technicians with their day-to-day activities. With a centralised and intuitive web-based user interface, the software handles a variety of complex tasks like Bulk Management of User accounts and other AD objects, Delegate Role based access to HelpDesk Technicians, and generates an exhaustive list of AD Reports, some of which are an essential requirement to satisfy Compliance Audits.

 

IT Industry analysis shows that 30% of helpdesk queries are related to password reset management and account lockout. ADSelfService Plus reduces the most critical password tickets which consume a substantial amount of help desk time by rendering a secure, reliable and robust web based self service solution to the end user. The end user can manage their own passwords and also update personal details in Active Directory with ease. The program also provides security during password resets through an enrollment and identity verification questionnaire.